Privacy policy - Proshop

Last updated: 03/17/2026

This Privacy Policy explains how Proshop, an ecommerce platform for technology products by Miralab, collects, uses, stores, and protects personal data.

1. Data controller

Data controller: Miralab. Website: https://miralab.ar. Contact email: hola@miralab.ar.

2. Scope

This policy applies to Proshop web and mobile experiences, checkout flows, and support channels.

3. Data we collect

• Account and profile data (name, email, phone, delivery preferences).
• Order and transaction data (cart activity, purchases, shipping details, payment references).
• Technical data (device/browser information, diagnostics, analytics events).
• Support and communication data when users contact customer support.

4. Why we use data

We process data to operate and improve Proshop, including:

• Creating and maintaining customer accounts.
• Processing orders, deliveries, returns, and related communications.
• Improving reliability, performance, catalog relevance, and security.
• Providing support and complying with legal or fiscal obligations.

5. Device permissions

Proshop may request limited permissions when required for account security or user experience features. Permissions can be revoked in device settings.

6. Data sharing

We do not sell personal data. Data may be shared with logistics, payment, hosting, and analytics providers strictly to provide services under confidentiality obligations.

7. International transfers

If data is processed outside the user's country, we apply reasonable safeguards and contractual protections.

8. Data retention

Data is retained while the account is active and for additional periods required for legal, fiscal, fraud-prevention, or dispute-resolution purposes.

9. Security

We apply technical and organizational controls to protect data, including role-based access and secure operational practices.

10. Minors

Proshop is not intended for children under the minimum age required by applicable law without parental or guardian supervision.

11. User rights

Users may request access, correction, deletion, or restriction of processing by contacting hola@miralab.ar.

12. Account deletion

Users can request deletion of their account and associated personal data through the channels listed below.

13. Policy changes

We may update this policy due to legal, technical, or product changes. The current version will always be available at:
https://miralab.ar/proshop/privacy

14. Contact

Miralab
Website: https://miralab.ar
Email: hola@miralab.ar